Navigating Conflict: The Power of De-Escalation is a offered both in-person and virtually, of de-escalation techniques. The goal of this course is to provide a basic understanding of and introduction to the skills and techniques to defuse or reduce tension, hostility, and/or conflict in situations. The course covers the following topics: the definition of de-escalation, common escalation triggers, the de-escalation process, communication skills, and handling aggression. This course is designed for all members of the community. This program will also include the Stop the Bleed training.

We will gather for light refreshments from 6:30-7 pm followed by a 90 minute session.

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